Privacy Policy
Chair Stuff is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. messaging regulations.
Information We Collect
We collect personal information necessary to operate our business, including:
- Name
- Phone number
- Email address
- Shipping and billing address
- Order details
- Payment information (processed securely by third-party providers)
- Insurance Policy Information
We may also collect technical information such as IP address and website usage data.
How We Use Your Information
We use your information to:
- Process and ship orders
- Provide customer service
- Communicate order and account updates
- Improve our services
- Meet legal and regulatory requirements
We do not sell or rent personal information.
SMS Communications (A2P 10DLC Compliance)
If you provide your mobile number and opt in, you agree to receive SMS messages from Chair Stuff regarding:
- Order confirmations
- Shipping updates
- Customer support
- Service notifications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at [Insert Email] or [Insert Phone].
Mobile numbers and SMS consent are not shared with third parties for marketing purposes.
Consent
By providing your personal information, you consent to its collection and use for the purposes described above. You may withdraw consent at any time, subject to legal limitations.
Safeguards & Retention
We use reasonable security measures to protect your information. Personal information is retained only as long as necessary to fulfill business and legal obligations.
Some service providers may operate outside Canada and may be subject to foreign laws.
Access & Questions
You may request access to or correction of your personal information at any time.
For privacy inquiries, contact:
Chair Stuff
📞 604.876.4133
📍 Unit 110, 1156 Kingsway, Vancouver, BC, V5V 3C8